Accessibility.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the international standard for accessible websites. We do not meet it in full yet. The known gaps are listed below.

• Keyboard. You can reach menus, filters, forms, price tiles and links with Tab, and use them with Enter or Space. Every page starts with a “Skip to content” link, and search pages have a “Skip to results” link. The item you are on always has a visible outline.
• Screen readers. Pages use real headings. Buttons and form fields have names. When a search changes the results, your screen reader reads out the new count.
• Contrast. Text meets the 4.5:1 contrast ratio the standard asks for. If you use high contrast mode, the site uses your colours.
• Motion. If your device is set to reduce motion, we switch off animations on the site.
• Zoom and small screens. Pages reflow to a 320 pixel wide window and work at 200% zoom without scrolling sideways, including with larger line and letter spacing.

• The logged-in platform has not yet had a full accessibility audit. We are working through it.
• Some labels and captions are small. They get bigger if you increase your browser’s text size.
• The plan comparison table on the pricing page scrolls sideways within its own box on narrow screens.
• Payment happens on our payment provider’s own checkout page, which we do not control. If it does not work for you, email us and we will take payment another way.
• Source documents we link to belong to other organisations. Some older ones are not accessible.

Where we can fix these ourselves, we are doing so.

We last checked the public pages on 28 September 2026. We used an automated checker against WCAG 2.2 AA. We also measured each page at 320 pixels wide, at 200% zoom and with increased text spacing. We did the keyboard and screen reader checks by hand. Disabled users have not yet tested the site. That is our next step.

Email [email protected] and tell us which page and what happened. We reply within five working days. We will tell you whether and when we can fix it.

If you need something in a different format, such as a briefing in large print, ask and we will send it.